Texas Farm Bureau
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Fire Investigator
Job Code:2022-LEGSIU-002
Company:Texas Farm Bureau Casualty Insurance Company
Job Responsibilities:

This position is responsible for investigating fire losses to determine origin and cause and investigating suspicious claims.


Under limited supervision, conducts extensive and detailed investigations of fire losses, to include the scene investigations for the determination of origin and cause.

Independently develops and executes appropriate investigation strategy for assigned cases. Leads in-depth interviews of witnesses, claimants, or other pertinent individuals.

Evaluate, collect, package, and maintain evidence in accordance with industry standards.

Completes detailed and extensive investigations in accordance with National Fire Protection Administration (NFPA) standards and procedures.

Communicates with Claims and Subrogation personnel as appropriate.

Maintain active membership(s) with appropriate fire investigative associations.

Liaison and maintain relationships with law enforcement and fire department agencies in appropriate coordination for the investigation of fire losses. Engage with National Insurance Crime Bureau (NICB) and Texas Department of Insurance (TDI) as needed.

Provides fraud and fire related training to Company personnel. Serves as a resource to Claims personnel. Provide external training as appropriate.

Prepare referrals and submission of suspected criminal activity to NICB and TDI. Combat fraudulent claims practices and other wrong doings, both internally and externally. Assist others in the Claims Department in investigating claims and confirming presence or absence of fraudulent activity. Assist in further developing the knowledge of the company personnel by providing fraud awareness and fraud recognition training.

Perform, in a legal and ethical manner, all functions required for a thorough investigation of potentially fraudulent claims.

Coordinate other specialized investigative techniques, including the selection and management of specialized experts.

Assist in preparing case files for litigation, if warranted. Appear and testify in court, as necessary.

Prepare report of findings of investigations to the Claims Representative, DCM, and SIU Supervisor (or other employees as appropriate) in a timely and expedient manner, using proper methods.

Complete and forward Claims Department Reports to Underwriting.

Comply with the Certified Fleet Operator requirements of the Company Driving and Safety Policy.

Properly care for and maintain company equipment including car, cell phone, computer, etc.

Other duties as assigned.

Job Qualifications:

Four-year degree from an accredited college or university preferred.  Advanced (NFPA 1033) experience may be considered in lieu of degree.

3-5 years fire investigation experience, including origin and cause investigations

Current IAAI-CFI certification

Fire investigation experience required.  

Subject to relocation. 

Acceptable credit rating. 

Overnight travel is required. 

Must possess Texas Department of Insurance All Lines Adjuster license and maintain it according to the licensing requirements set forth by the State of Texas; or possess the ability to obtain such license in a reasonable period. 

Valid Texas driver license and driving record at the time of hire which would not place the employee on probation, or disqualify the employee from Certified Fleet Operator status, under the Company Driving and Safety Policy.

Other Job Information (if applicable):


Use of PC, telephone, printer, and other office equipment over six (6) hours per day.

Extended periods of sitting and concentration.

Occasional bending, twisting, crouching, pulling, pushing, lifting, reaching and moving items weighing up to 30 lbs.


Investigators must be capable of performing the demanding physical labor associated with processing a fire scene to determine the origin and cause.

Occasional long, irregular hours.

Occasional travel by auto or other public transportation.

Work to be conducted in office environment owned or leased by company or the investigator may set up their office at their home of residence given it is a safe and secure environment.

REVISEDMarch 2022