Texas Farm Bureau
Texas Farm Bureau

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Security Operations Technician Intern
Job Code:2022-ISDS-013
Company:Texas Farm Bureau Casualty Insurance Company
Location:Waco, TX
Status:Internship
  
Job Responsibilities:

This position is responsible for SecOps functions appropriate for the Technician Intern level.  This requires the ability to learn and perform one or more of the following functional areas: 

Job Scheduling Operations

Scheduling and integrating jobs
Application controls
Balancing and distribution of data

Security Access Operations

Providing appropriate Data and User Security Access

Controlling, maintaining, and monitoring security access to the computer infrastructure and data repositories
Mainframe and Associated Systems Operations
Running and monitoring applications 
Detecting application malfunctions and providing appropriate notifications

Code Migration Operations

Production path migration management
Test environment availability and readiness management
Code migration processes

Testing Operations

System test management and execution
Script and script catalog maintenance
Integration of testing with migrations

MAJOR RESPONSIBILITIES AND AUTHORITY

Learn to effectively use software tools to accomplish assigned tasks. 

Learn to effectively use the functionality of PC, Mainframe and Web applications and tools to perform job responsibilities.

Assist in researching and resolving problems with applicable software.

Assist in researching, evaluating, developing and deploying operational solutions to meet business needs.

Assist in providing training to end users, when appropriate.

Assist in communicating with vendors and users for problem resolution, as needed.

Assist in creating and estimating task lists.

Update and resolve Helpdesk incidents/requests per established procedures.

Escalate problems to appropriate personnel, as needed.

Report status on assigned tasks.

Other duties as assigned.

 

Job Qualifications:

Pursuing an Associate degree or above from an accredited school.

Good oral and written communication skills.

Good organizational skills.

Good problem-solving abilities. 

Ability and willingness to learn and extend skills. 

Ability to interact with customers as well as peers. 

Good Telephone skills. 

Technical Skills:

Personal Computer knowledge

Microsoft Office knowledge

Preferred Technical Skills:

CICS

TSO/SDSF

Vanguard/RACF

Active Directory

SailPoint IIQ

TWS/IWS

RTC/UCD/UCR

Silk Central

Other Job Information (if applicable):

Occasionally lift and move items weighing up to 30 lbs. without assistance.

Repeated use of PC, telephone, printers and any other office machines.

Extended periods of sitting and concentration.

Frequent lifting, bending, twisting, crouching, pulling, pushing, and reaching in office environment.

WORKING CONDITIONS

Occasionally work long, irregular hours.

Provide after-hours problem resolution, when required.

Work to be conducted in office environment owned or leased by company.

Travel, as required.

REVISED August 22