Texas Farm Bureau
Texas Farm Bureau

Employment Opportunities with Texas Farm Bureau
 
Texas Farm Bureau is an Equal Opportunity Employer (M/F/D/V).

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Technical Business Analyst II
Job Code:2019-BAIADM-003
Company:Texas Farm Bureau Casualty Insurance Company
Location:Waco, TX
Status:Full-time
  
Job Responsibilities:

This position is to maintain a balance between the business and Information Systems (IS) through providing requirements (includes as a primary focus, but not limited to policy processing systems), enable constructive collaboration on requirements and testing processes, provide regression test coordination for validation, provide organization for artifacts, provide organization for test plans and cases, coordinate process focused improvements based on issues detected, interface with IS technical resources at appropriate times in the development life cycle to maintain the integrity of the requirements and system design, ensure the business and IS have an adequate understanding of the requirements and technical design that reduces unexpected downstream issues, and manage user validation and the subsequent implementation of the policy process systems and system and workflow enhancements.

Departmental Job Responsibilities:

 

Complete all training and assignments in a timely and effective manner.

 

Apply departmental standards and procedures to all assignments.

 

Effective communication with appropriate personnel.

 

Report status on assigned projects.

 

Manage multiple projects and requests simultaneously.

 

Function effectively as a team member.

 

Complete all other duties as assigned.

 

Attend/organize/document meetings as needed.

 

Participate in a company sponsored insurance related training program as directed.

 

Comply with the Certified Fleet Operator requirements of the Company Driving and Safety Policy.

 

 

Job Responsibilities:

 

 

Respond to questions and work with the business to understand the current and potential system inputs, processes, and outputs.

 

Work with the business to develop detailed business requirement documents.

 

Implement regression enhancements.

 

Capture metrics associated with the post implementation review process.

 

Maintain inventory of conditions covered by the regression testing process.

 

Provide after-hours problem resolution as required.

 

Collect, evaluate and compress data and information from multiple sources, resolve conflicts and differentiate between actual and required business needs.

 

Provide deliverables after thorough research of functional needs by collaborating and communicating between various users.

 

Research, organize data, and write project specifications.

 

Consult with business staff to determine the actual needs of the Business.

 

Determine how changing business needs will affect the system.

 

Serve as a liaison with IS and the Business staff in support of the system.  

 

Provide coordination of the identification, capture, and obtaining the root cause for problems in the application systems and processes.

 

Provide analysis and results reporting of the PIR metrics.

 

Coordinate, lead, and document the Post Implementation Review (PIR) meetings.

 

Coordinate the assessment of the regression results with IS.

 

Provide team support for the Technical Business Analyst Intern and the Technical Business Analyst Trainee as directed by the Lead Technical Business Analyst.

 

Analysis of detailed user requirements documentation for development of testing plans to validate system performance as specified by the business.  

 

Design and development of appropriate test plans/materials to accomplish user validation of policy processing system and workflow enhancements.

 

Documentation and maintenance of test plans and related materials.

 

Assisting in test preparation and execution of automated testing.

 

Assisting in development of quality assurance test beds for developer unit testing and regression testing.

 

Assist in website development and design.

 

Represent and act on behalf of the PMO in Joint Application Development teams.

 

Ensure that all system and procedural enhancements comply with business requirements as specified.

 

Maintaining competent knowledge of systems, procedures, and relationships within the Company and maintaining technical knowledge through continuing education and training efforts.

Job Qualifications:

At least one of the following: 

              Bachelor’s degree in a computer, technical, or business administration related field from an accredited school with experience                                                       demonstrating skills required.

              Associate’s degree in a computer, technical, or business administration related field from an accredited school with experience 
              demonstrating skills required.  

Strong decision making/problem solving skills and experience with software development project.

Ability to plan, organize, and complete detailed work independently or in a team environment.

Well-developed communication skills – oral, written, listening.

Basic knowledge in the areas of insurance rating, processing systems, manual rules/guidelines, and general insurance principles. 

Strong analytical and negotiation skills, and close attention to detail.  

Ability to facilitate and organize. 

Good communication and presentation skills.

Good technical skills, business intelligence, and understanding of the needs of members/customers.

Exchanges information with appropriate people to complete work. 

Learns quickly with facing new problems, open to change, analysis of both successes and failures for clues to improvement.

Preferred Technical Skills (examples below):

              SharePoint

              TSO/ISPF/PDF

              Strong knowledge of basic computer applications, especially Microsoft Office Suite, and data processing procedures.

              Understanding of development methodology.

              Automated testing tools (scripting).

              Automated research tools (search data for test conditions).

 

 

 

Other Job Information (if applicable):

Occasionally work long, irregular hours.

Provide after hours problem resolution when required.

Repeated use of PC, telephone, and office machines.

Extended periods of sitting and concentration.

Occasional bending, twisting, crouching, pulling, pushing, and reaching in an office environment.

Occasional lifting and moving items weighing up to 30 lbs.

Travel as required.

Valid Texas driver’s license and driving record at the time of hire which would not place the employee on probation, or disqualify the employee from Certified Fleet Operator Status, under the Company Driving and Safety Policy.